Terry Ballard earned his MLS from the University of Arizona in 1989, and has worked since as an academic systems librarian in the New York area. He is the author of dozens of articles concerning library automation and two books - most recently "Google this! Putting Google and other social media sites to work for your library," published by Chandos in 2012. A frequent speaker at library conferences and webinars, he is currently the Special Projects Librarian at the College of New Rochelle.