With more than 20 years’ experience in scholarly publishing and product design, Lettie brings human-centered methods to her work with technology and service providers. She is a dedicated information professional, passionately delivering inclusive innovations in research and publishing.
Lettie is driven by an interest in how scholarly communicate and manage their research information. In her 8 years as an independent researcher and consultant, Lettie contributes both commercial solutions and original research to the study of scholarly information experiences.
In her 10 years with SAGE Publishing, Lettie played a key role in establishing product management expertise and user-centered product lifecycles and market research routines. She was instrumental in launching user-centered web and mobile products, driving research and analysis that enabled evidence-based product management to maintain outstanding quality of SAGE platforms.
Currently, Lettie serves as Product Experience Architect for LibLynx, a part-time instructor in San José State’s School of Information, among other independent projects. In her spare time, Lettie is a Publications Committee member for the Association for Information Science & Technology and a ‘chef’ with the SSP’s Scholarly Kitchen blog. You can read more about Lettie on her LinkedIn and ORCID profiles.
