Hannah Heckner

Director of Product Strategy

As Director of Product Strategy at Silverchair, Hannah Heckner works to inform, prioritize, and execute on the platform’s development plan. This includes representing the product team on strategic and ad hoc customer meetings; facilitating Publisher Working Groups that discuss industry trends, publisher needs, and the developing Silverchair solutions that address such trends and needs; managing vendor relationships and internal implementation for 3rd party integrations; and serving as an advocate and owner of platform development initiatives in internal governance meetings as well as in presentations to prospective clients. She has worked within academic publishing for over 10 years and has experience with both commercial and non-profit publishing, most recently at the American Association for the Advancement of Science. As someone motivated by relationships, Hannah thrives off of the collaboration and partnership intrinsic to the task of being a technology provider within the dynamic and innovative scholarly communications community.