Barbara Kawecki, Director of Customer Retention, Western U.S., is responsible for the management and growth of GOBI Library Solutions business throughout the western U.S. Barbara has more than 23 years of experience selling information products and services into the academic library market. She has served at YBP as Senior Digital Content Sales Manager in the Western U.S. from 2010 to 2013 and prior to that worked as a Senior Collection Development Manager in the same territory from 2006 to 2010. She also had a previous position with YBP, serving as a Territory Sales Manager from 1990 to 1992 and in between she spent 13 years working as an Academic Sales Representative and Account Services Manager at EBSCO. Barbara has also worked as the Law Librarian at the El Paso County Law Library in Colorado Springs and as both an Acquisitions/Collection Development Librarian and Reference/Circulation Librarian at Colorado College, also in Colorado Springs. Barbara earned her B.A. in history from Alfred University, New York, and her M.L.I.S. from the University of Denver. She was Co-Chair of the NISO Working Group for Demand Driven Best Practices.