Rachael serves as the User Experience Manager at the California Digital Library (CDL). She manages and facilitates the discovery and design process for online services and tools produced and maintained by CDL for faculty, researchers, and students at the 10 University of California campuses . She leads the requirements gathering and the design and specification of the user experience for these services. Rachael brings over 20 years of experience in user experience with a special focus in the full range of academic information services in special collections and archives, digital preservation, and library discovery systems.
