Assessment Practices and Metrics for the 21st Century: A 2019 NISO Training Series

Objective

Objective: To explore assessment practices in library spaces, collections, services, and strategic innovations – a sequel to the introductory trainings offered in 2018. Participants will also have access to the 2018 webinar recordings for an introduction to library assessment issues.

Libraries are transforming lives and they are transforming their spaces, their services, their collections by becoming strategic partners in developing community-focused, social, cultural, and intellectual hubs. Our seminar series this year will focus on the transformations happening in today’s 21st century library and in the changes that are to come. Specifically, we'll hear from eight leading professionals as they present specific case studies focusing on assessment as applied to these four areas:

• space,
• collections,
• services, and
• strategic innovation. 

Registration for this event includes access to the archived recordings from the 2018 Training Series on Assessment Practices and Metrics in the 21st Century. That initial series addresses the basics, the practical processes of assessment.

Course Moderator: Dr. Martha Kyrillidou, CEO, QualityMetrics, LLC. 

See what each of these guest lecturers will be addressing:

October 25 - Elliot Felix, Founder & CEO, Brightspot Strategy on Transforming Libraries;

November 1 - Pedro Reynoso, Outreach & Instruction Librarian, Chabot College on Space and Building Our Future;

November 8 - Galadriel Chilton, Ivy Plus Libraries, Director of Collections Initiatives, Library Administrative Services, Yale University on Collaborative Collections;

November 15 - Trevor Dawes, University Librarian, University of Delaware and Erin Daix, Librarian and Director of Assessment, University of Delaware on Reinventing Services;

November 22 - Joe Zucca, Associate University Librarian for Library Technology Services, University of Pennsylvania on Technology & Systems;

December 6 - Heidi Nance, Director of Resource Sharing Initiatives, Ivy Plus Libraries Confederation on Demystifying Resource Sharing;

December 13 - Lisa Hinchliffe, Professor, Information Sciences and Professor / Coordinator Information Literacy Services, University of Illinois on Teaching Assessment;

December 20 - Clara Chu, Affiliate Professor, School of Information Sciences, and Merinda Kaye Hensley, Digital Scholarship Liaison and Instruction Librarian, both of the University of Illinois, on Strategic Assessment.

Who Should Attend?

Who Will Benefit From This Training Series:

• Academic librarians whose role includes planning and assessment as a professional role or who have been assigned to conduct assessment exercises in their own library
• Early or mid-career publishing staff in product development or marketing roles who seek a better understanding of libraries and their data and assessment activities to deliver better products or services
• Mid-career managers or supervisors whose roles require them to conduct small and medium size assessment projects or exercises.

Course Duration and Dates

Friday, October 25, 2019 – Friday, December 20, 2019. The series consists of eight (8) segments, one per week and each lasting approximately 60-90 minutes. Each segment is intended to cover a Friday lunch period (11:30am - 1:00pm, US. Eastern). Note that the Friday of Thanksgiving weekend does not have a scheduled segment. 

Guest lecturers may be featured in specific segments, as the course instructor deems appropriate. 

The course will feature case studies from a variety of institutions so that practical learning for attendees can be attained. The Q&A segment will encourage attendee thinking about emerging needs associated with the topics presented.